Cookie Policy

1. Introduction

This Cookie Policy explains how SAHAB AGENCY ("we", "us", or "our") and our infrastructure partner, HeavenMark, Inc. DBA RunHost ("Infrastructure Provider"), use cookies and similar tracking technologies when you visit our website or use our services. By using our website, you consent to the use of cookies as described in this policy.

2. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. They allow us to recognize your device and remember your preferences or actions over time.

3. How We Use Cookies

Because our services are powered by the RunHost platform, cookies may be set by both SAHAB AGENCY and HeavenMark, Inc. These cookies are essential for the technical operation of your hosting account and billing panel.

We use the following types of cookies:

a. Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site (e.g., your customer dashboard). Without these cookies, services like shopping carts and e-billing cannot be provided.

• Session Management: To keep you logged in as you navigate between pages.
• Security: To detect and prevent fraudulent use of login credentials (managed by HeavenMark, Inc.).

b. Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.

c. Performance and Analytics Cookies

We collect anonymous information (AI) regarding your use of the Site. This helps us understand how visitors interact with our website by collecting and reporting information anonymously. This data is used to improve the performance of the RunHost infrastructure.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-parties to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

• Payment Gateways: Third-party payment processors (e.g., PayPal, Stripe) may set cookies to process your transactions securely.
• Infrastructure Provider: HeavenMark, Inc. sets cookies to monitor server load and load balancing across the network.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website (specifically the customer login and billing areas) may be restricted or function incorrectly.

As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

SAHAB AGENCY
Email: [INSERT RESELLER SUPPORT EMAIL]